Skills and Competency Testing

TMS Asia Pacific has engaged the services of a global skills assessment organisation to assist us in the evaluation of a candidate’s actual skill and competency levels.

We can assess candidates on all commonly used software packages and additionally on areas such as:

• Customer Service Aptitude
• Contact Centre Aptitude and Attitude
• Aptitude toward sales in a Contact Centre environment
• Corporate Domestic Test
• Corporate International Test
• Fares
• Ticketing
• Retail Domestic Test; Retail International Test

We have over 200 assessments suitable for the Australian workplace and details of these can be provided where required.